Effective Date: January 1, 2022
Last Updated: May 10, 2023
ZodiacTeller, Inc. ("ZodiacTeller," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by ZodiacTeller.
This Privacy Policy applies to our website, mobile applications, and related services (collectively, our "Services"). By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect several types of information from and about users of our Services, including:
1.1 Information You Provide to Us
When you register for an account, use our Services, or communicate with us, we may collect the following types of information:
- Account Information: Your name, email address, date of birth, gender, location, and account credentials.
- Birth Data: Your birth date, time, and location, which are necessary for astrological calculations.
- Profile Information: Information you provide in your user profile, including your photo, relationship status, interests, and preferences.
- Payment Information: If you purchase a subscription or make other payments through our Services, we collect payment information, including your credit card or other payment details. Note that we use industry-standard payment processors and do not store your full credit card information on our servers.
- Communications: Information you provide when you contact us for customer support or communicate with other users through our platform.
- Feedback and Surveys: Information you provide in response to surveys, feedback requests, or when participating in research activities.
1.2 Information We Collect Automatically
When you access or use our Services, we may automatically collect certain information about your device and usage, including:
- Device Information: Information about the device you use to access our Services, such as your IP address, device type, browser type, operating system, and mobile device identifiers.
- Usage Information: Information about how you use our Services, including your browsing history, search queries, clicked links, and interactions with features and content.
- Location Information: With your consent, we may collect precise location information from your device for features that require location data, such as location-based astrological calculations.
- Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to collect information about your browsing activities. For more information, please see our Cookie Policy.
1.3 Information from Third Parties
We may receive information about you from third parties, including:
- Social Media Platforms: If you choose to link your social media accounts to our Services, we may receive information from those platforms, such as your profile information, friends list, or activity.
- Business Partners: We may receive information about you from our business partners, such as for joint marketing activities or co-branded services.
- Analytics Providers: We use analytics providers to help us understand how users interact with our Services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: To provide you with our astrological services, personalize your experience, analyze and improve our Services, and develop new features and functionality.
- Astrological Calculations: To generate accurate astrological charts, readings, and predictions based on your birth data and other inputs.
- Communication: To communicate with you about your account, respond to your inquiries, provide customer support, and send you updates and notifications about our Services.
- Marketing: To send you marketing communications about our products, services, and promotions, and to display targeted advertisements. You can opt out of marketing communications at any time.
- Security and Fraud Prevention: To protect the security and integrity of our Services, detect and prevent fraudulent activities, and enforce our Terms of Service.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
- Research and Analytics: To conduct research and analyze trends to better understand how users interact with our Services and improve their experience.
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance.
- Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.
- With Your Consent: We may share your information with third parties when you consent to such sharing.
We do not sell your personal information to third parties for monetary or other valuable consideration.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes or enforce our legal agreements and policies.
When we no longer need to use your information, we will take reasonable steps to remove it from our systems and records or take steps to anonymize it so that it no longer identifies you.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete personal information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: You can withdraw your consent at any time for processing activities based on your consent.
- Objection: You can object to our processing of your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that some of these rights may be limited or not applicable in your jurisdiction.
5.1 Your Preferences
Account Information: You can update or correct your account information by accessing your account settings within our Services.
Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in our emails. Even if you opt out, we may still send you non-marketing communications, such as those related to your account or our ongoing business relations.
Cookies and Tracking Technologies: You can manage your preferences for cookies and similar technologies through your browser settings and the options provided in our Cookie Policy.
Mobile Push Notifications: You can opt out of receiving push notifications through your device settings.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. International Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
Specifically, our servers are located in the United States and India, and our service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.
8. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you either through the email address specified in your account or by a prominent notice on our Services. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@zodiacteller.com.com
Address: AstroTech Park, Whitefield, Bangalore, Karnataka 560066, India
Phone: +91 80 4567 8901
By using ZodiacTeller, you acknowledge that you have read and understood this Privacy Policy.